Client Advisor

Location TokyoTokyoJapan
Type Full-Time
Seniority Mid-Level
Posted Mar 17, 2026
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Louis Vuitton Client Advisor — Tokyo. Full‑time retail role selling luxury goods, building long‑term client relationships; salary from ¥3,500,000.

Overview

Louis Vuitton is a leading maison within the LVMH luxury group, renowned for craftsmanship, heritage and iconic leather goods. As an employer it emphasizes client-centric retail excellence, structured training programs and clear internal career pathways for retail talent.

Role & Responsibilities

  • Deliver exceptional, personalized sales and aftercare for Louis Vuitton clients through in‑store consultations and follow‑up.
  • Sell Louis Vuitton products and perform related operational duties, acting as a brand ambassador who connects clients with the maison.
  • Develop and maintain long‑term relationships with high‑value clients, prioritizing trust and bespoke service.
  • Manage high‑ticket transactions and complex commercial conversations for premium categories.
  • Work assigned shifts within the store schedule (rotating shifts; typical working hours outlined by store).
  • Contribute to store performance targets and participate in coaching, merchandising and store activities as required.

Qualifications

  • Minimum three years of retail or sales experience; prior luxury retail experience preferred.
  • Native‑level proficiency in Japanese.
  • Proven ability to cultivate long‑term client relationships and manage high‑value sales.
  • Flexibility to work rotating shifts, weekends and peak seasonal periods.

Skills

Client relationship management and external sales experience Product knowledge in Watch/Jewelry, RTW, Shoes, Fragrance and Exotic Leather Experience selling High Watch, High Jewelry, Exotic Leather or other high‑price items Luxury sales techniques, upselling and bespoke client service High level of professionalism in handling confidential and high‑value client interactions

Experience

At least 3 years of retail or client‑facing sales experience; experience within luxury brands, department stores or select shops and external sales channels is advantageous.

Education

High school diploma or equivalent required; vocational or tertiary education in fashion, retail or a related discipline preferred.

Benefits

Commuting allowance (up to ¥70,000), overtime pay; year‑end/new‑year leave; annual paid leave (12 days, 10 days granted after 3 months); 122 annual holidays (2024); rotating two‑day weekends; bereavement, maternity, childcare and nursing‑care leave; social insurance (employment, workers' compensation, health, welfare pension); retirement benefits and defined contribution pension; cafeteria plan; employee recognition program; uniform provided; training (onboarding, sales and store management).

Culture

The maison fosters a client‑centric, craftsmanship‑driven culture with high standards of service and presentation. Employees benefit from structured retail training, opportunities for progression and a collaborative environment consistent with LVMH’s emphasis on talent development and internal mobility.