Client Advisor

Posted Mar 11, 2026

Louis Vuitton is hiring a Client Advisor in Shanghai to deliver luxury client service, drive sales and cultivate long‑term relationships in‑store.

Overview

Louis Vuitton is an iconic French luxury maison and a flagship brand within the LVMH group. Renowned for craftsmanship, savoir-faire and a heritage of refined savoir‑vivre, the brand operates an extensive global retail network that prioritizes exceptional client service, product expertise and ongoing training for frontline teams.

Role & Responsibilities

Drive and achieve individual and team sales targets, remaining accountable for personal sales performance.
Welcome every client and deliver an exceptional, bespoke customer experience consistent with the brand promise.
Advise clients across all product categories (leather goods, ready‑to‑wear, footwear, watches, accessories) with informed, consultative recommendations.
Develop and nurture long‑term client relationships using clienteling tools and CRM to grow loyalty and repeat business.
Actively participate in store activities and initiatives that contribute to overall store performance and targets.
Continuously learn and maintain up‑to‑date product and brand knowledge.
Adhere to Louis Vuitton’s grooming, presentation and behavioural standards at all times.
Comply with company policies, procedures and operational guidelines.

Qualifications

Full‑time associate degree (大专) or higher.
Minimum two years’ experience in boutique retail or a client‑facing service role; luxury retail experience preferred.
Background in ready‑to‑wear, footwear or watches is an advantage.
Demonstrated consultative selling ability and proactive sales mindset.
Reliable, diligent and eager to learn with strong team spirit.
Standard Mandarin required; conversational English preferred.
Basic computer literacy.

Skills

Clienteling tools (CRM) and client relationship management Consultative selling and advisory skills across multiple product categories Product and brand knowledge in luxury goods Basic computer operation

Experience

At least two years of experience in boutique or luxury retail or a related customer service environment; prior exposure to high‑end ready‑to‑wear, footwear or watches is preferred.

Education

Full‑time associate degree (大专) or higher.

Culture

Louis Vuitton cultivates a culture of excellence rooted in artisanal craft and luxury retail savoir‑faire. The environment values impeccable client service, rigorous standards of presentation and continuous professional development for sales teams across its global maisons.