Client Advisor
Louis Vuitton is hiring a Client Advisor in Queenstown, New Zealand (12‑month maternity cover). Contract role delivering personalised luxury service.
Overview
Louis Vuitton is a global luxury house renowned for its leather goods, ready-to-wear and accessories. As a flagship brand within the LVMH group, it combines centuries-old craftsmanship with a modern retail network, offering rigorous training, high standards of client service and significant international career mobility for retail professionals.
Role & Responsibilities
- Deliver personalised, memorable client experiences that reflect Louis Vuitton’s heritage and brand standards.
- Act as a brand ambassador by communicating the House story, product craftsmanship and collection highlights with conviction.
- Develop and maintain a curated client portfolio through proactive clienteling, follow-up and relationship-building to drive repeat business.
- Achieve and exceed individual and store sales KPIs through consultative selling and targeted outreach.
- Uphold exceptional standards of visual presentation and personal grooming, and ensure the boutique environment is immaculate and client-ready.
- Collaborate with the boutique team to support store operations, stock replenishment, events and in-store appointments.
- Participate in training and product education to maintain up-to-date product knowledge and brand competency.
Qualifications
- Minimum 3 years’ experience in retail, hospitality or client-facing roles; luxury retail or 5‑star hospitality experience highly desirable.
- Proven track record of achieving sales targets and KPIs.
- Impeccable presentation and interpersonal communication skills with strong emotional intelligence.
- Customer-obsessed mindset with demonstrable clienteling and relationship-management ability.
- Digitally literate with comfort using CRM, POS and standard retail digital tools (experience with specific platforms is advantageous).
Skills
Experience
Minimum 3 years’ experience in retail, hospitality or other client-facing environments, preferably within luxury retail, five‑star hotels, fine dining, premium airlines or premium real estate.
Benefits
Commission structure and product discounts; global career opportunities; a supportive team environment and structured training.
Culture
The workplace emphasizes impeccable service, craftsmanship and a client-first mentality. Teams operate to rigorous luxury retail standards while offering strong training, mentorship and pathways for international mobility within the LVMH network.