Client Advisor (German speaker)
Louis Vuitton seeks a Client Advisor (German speaker) in Verona. Join the boutique to deliver exceptional client service and achieve sales targets.
Overview
Louis Vuitton is a global luxury maison within the LVMH group, renowned for its leather goods, ready-to-wear and accessories. The brand combines artisanal craftsmanship with a global retail network and is recognized for rigorous client service standards, merchandising excellence and continued investment in employee development.
Role & Responsibilities
- Achieve individual and boutique sales targets and remain accountable for personal sales performance
- Welcome each client and deliver an exemplary, personalised luxury shopping experience
- Support and advise clients across the full Louis Vuitton product range to close sales
- Develop and maintain long-term client relationships using clienteling tools to drive loyalty and repeat business
- Contribute proactively to team objectives and boutique initiatives
- Acquire and maintain in-depth product knowledge and mastery of the brand's codes
- Adhere to Louis Vuitton grooming, conduct and retail standards and follow company policies and procedures
Qualifications
- Minimum three years' client-facing retail experience, preferably within luxury goods
- Proven clienteling and relationship-management capability
- Commercial mindset with curiosity, empathy and agility
- Fluency in German and proficiency in English
- Availability to work weekends and flexibility to meet boutique needs
- Strong interpersonal skills and a collaborative team approach
- Proficiency with Excel and comfort using retail IT systems
Skills
Experience
At least 3 years of direct retail or client-facing sales experience, preferably within the luxury fashion or leather goods sector, with demonstrable success in client acquisition and retention.
Education
High school diploma or equivalent; vocational training or certification in retail, fashion or sales preferred.
Culture
The workplace emphasises exceptional client service, meticulous attention to craftsmanship and luxury retail standards. Teams operate with high professionalism, collaboration and a strong focus on personal development within a global luxury network.