Client Advisor

Overview

Louis Vuitton, part of the LVMH Group, is a preeminent luxury maison renowned for its leather goods, ready-to-wear, and accessories. As an employer it emphasizes craftsmanship, creative excellence and global mobility, offering structured training and clear career pathways across its international retail network.

Role & Responsibilities

• Deliver exceptional, personalized client experiences that reflect the Louis Vuitton brand promise and values.
• Achieve individual and team sales targets through proactive selling, upselling and relationship management.
• Develop and maintain long-term client relationships using in-house clienteling tools and systems.
• Acquire and maintain deep brand and product knowledge across all categories to advise clients accurately.
• Tailor store experiences to each client’s needs and preferences, including follow-up and aftercare.
• Collaborate with the store team to support visual merchandising, stock management and client events.

Qualifications

• Minimum three years of customer-facing experience; at least three years in retail or client advisory roles required.
• Previous experience in high-end or luxury retail is strongly preferred but not mandatory.
• Strong commercial orientation with proven ability to meet or exceed sales targets.
• Exceptional interpersonal and communication skills with a professional presentation.
• Capacity to learn and apply brand/product knowledge rapidly and consistently.

Skills

Experience

Minimum 3 years of client-facing experience, preferably within retail; candidates with luxury or high-end retail backgrounds will be prioritized.

Education

High school diploma or equivalent; further education in retail, hospitality, sales, or related disciplines is an asset.

Benefits

Opportunity for commission; medical, dental and vision insurance; short- and long-term disability; paid time off programs; employee discount/perks; two retirement plans with employer contributions.

Culture

Louis Vuitton cultivates an environment that prizes creativity, meticulous craftsmanship and client-centric excellence. The maison promotes inclusive practices and invests in industry-leading training and international career development opportunities for employees.