Client Advisor
Louis Vuitton Newmarket (Auckland) seeks Client Advisor — Full-time role for experienced luxury retail professionals. Join the Maison to deliver exceptional client experiences.
Overview
Louis Vuitton is a leading Maison within the LVMH group, recognised globally for its craftsmanship, creativity and high-end luxury leather goods and fashion. As part of the LVMH family, the Maison offers structured training, international career pathways and opportunities to develop across a global portfolio of maisons and disciplines.
Role & Responsibilities
- Deliver exceptional, personalised client service across all touchpoints, building long-term relationships and driving client loyalty.
- Achieve and exceed individual and store commercial objectives through effective client prospecting, conversion and after-sales follow-up.
- Uphold Maison standards of visual presentation, product knowledge and service etiquette, ensuring a consistent luxury experience.
- Collaborate with colleagues and leadership to contribute to a high-performance team culture and seamless in-store operations.
- For leadership candidates: lead, coach and develop the sales team, drive performance management and steward the store’s commercial and cultural agenda.
Qualifications
- Minimum 3 years' experience in luxury retail or a client-facing role within premium brands.
- Proven track record of selling to a sophisticated, internationally minded clientele and achieving sales targets.
- Strong commercial mindset, with ability to balance customer service and revenue objectives.
- Demonstrated professionalism, resilience and adaptability in fast-paced, high-expectation environments.
- Excellent interpersonal skills and a service-first attitude; ability to represent an iconic Maison with discretion and warmth.
Skills
Experience
Minimum 3 years of experience in luxury retail or a comparable client-facing role, with evidence of commercial performance and relationship management.
Culture
As part of LVMH, Louis Vuitton emphasises world-class training, international mobility and long-term career development within a storied Maison. The workplace values individuality, inclusion and a commitment to excellence while encouraging authenticity and collaboration in client interactions.