Back of House Specialist
Join Louis Vuitton in Tokyo as a Back of House Specialist. Manage operations and support client experience in a dynamic luxury fashion environment. Full-time position in Japan.
Overview
Louis Vuitton, a cornerstone of the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovation in luxury fashion. As an employer, Louis Vuitton offers a dynamic and inclusive work environment, fostering professional growth and development within the prestigious world of fashion and leather goods.
Role & Responsibilities
- Manage comprehensive back-of-house operations to support client experience.
- Strategically oversee operations to ensure exceptional service delivery.
- Handle financial and expense management.
- Coordinate internal and external communications via phone.
- Support after-sales services.
- Implement strategic inventory management.
- Facilitate external coordination and adjustments.
- Manage facilities and equipment.
- Support internal audits and shift planning.
- Assist with stock maintenance, including unpacking, inspection, and packaging.
- Provide support for product care services, including canvas and sneaker care.
- Perform hot stamping services for personalized customer products.
Qualifications
- Experience in PC-based tasks.
- Customer service or sales experience preferred.
- Experience using foreign languages such as English or Chinese is advantageous.
Skills
Experience
Beginner
Benefits
Comprehensive benefits include social insurance, retirement plans, and a cafeteria plan. Additional perks include uniform provision, training programs, and a recognition system. Flexible scheduling with consideration for personal commitments.
Culture
Louis Vuitton fosters a culture of excellence, innovation, and inclusivity. The company values ambition, hospitality, and teamwork, providing a supportive environment for career advancement. Employees are encouraged to embrace challenges and contribute to the brand's legacy of luxury and craftsmanship.