Retail Field Trainer
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Join Longines in Hong Kong as a Retail Field Trainer, where expertise in luxury retail training will enhance brand excellence and customer service.
Overview
Longines, a prestigious brand under The Swatch Group, is renowned for its timeless elegance and precision in watchmaking. As part of The Swatch Group, Longines benefits from the conglomerate's extensive global reach and resources, offering employees a dynamic and supportive environment in the luxury fashion industry.
Role & Responsibilities
- Develop and deliver comprehensive training programs for retail staff.
- Evaluate the effectiveness of training sessions and make necessary improvements.
- Collaborate with store managers to identify training needs and tailor programs accordingly.
- Ensure consistent brand messaging and customer service standards across all retail locations.
- Monitor and report on training outcomes and staff performance.
Qualifications
- Bachelor's degree in Business, Education, or related field.
- Proven experience in retail training, preferably within the luxury sector.
- Strong understanding of retail operations and customer service excellence.
Skills
Experience
A minimum of 3 years of experience in retail training, with a focus on luxury brands.
Education
Bachelor's degree in Business, Education, or a related field.
Benefits
Competitive benefits package including health insurance, employee discounts, and opportunities for professional development.
Culture
Longines fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to uphold the brand's legacy of precision and elegance while contributing to a vibrant and inclusive workplace.