Assistant Store Manager
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Longines is hiring an Assistant Store Manager (CDI) in Paris — manage boutique operations, clienteling and team performance for a premier luxury watch brand.
Overview
Longines is a Swiss luxury watchmaker renowned for timeless elegance and precision horology. The brand operates within the Swatch Group, a global leader in finished watches and watchmaking technologies, and benefits from a multinational retail network and an emphasis on craftsmanship, heritage and international client service.
Role & Responsibilities
- Support the Store Manager in daily boutique operations, ensuring adherence to Longines brand standards and visual merchandising guidelines.
- Lead, coach and schedule the boutique sales team to deliver exceptional clienteling, maximize conversion and achieve sales targets.
- Develop and maintain long-term client relationships through personalized follow-up, CRM use and bespoke service initiatives.
- Manage stock control, receiving, inventory reconciliation and loss-prevention procedures in coordination with head office.
- Execute point-of-sale operations, after-sales service coordination and warranty handling with precision and discretion.
- Coordinate in-store events, VIP appointments and cross-department store activities with the department store management.
- Produce regular sales and operational reports, analyse performance metrics and recommend corrective actions to the Store Manager.
Qualifications
- Proven supervisory experience within luxury retail, jewellery or watchmaking environments.
- Strong commercial acumen with a track record of meeting or exceeding sales objectives.
- Excellent interpersonal and leadership skills; demonstrable ability to motivate a boutique team.
- High standards of presentation and familiarity with premium client service protocols.
- Fluent French; professional working proficiency in English preferred.
Skills
Experience
Typically requires 3+ years of progressive experience in luxury retail or watch/jewellery boutiques, including prior supervisory or assistant management responsibilities and direct involvement in client relationship management.
Education
Secondary education or vocational qualification in retail, hospitality or a related field; formal training in luxury retail or brand-specific product knowledge is an advantage.
Culture
Longines combines Swiss watchmaking heritage with an international retail presence, fostering a workplace that prizes craftsmanship, elegant presentation and client intimacy. Employees operate within the broader Swatch Group network, which offers exposure to cross-brand best practices and a structured retail organisation.