Department Manager, Leather Goods

Overview

Founded in 1846 in Spain, LOEWE stands as a paragon of luxury fashion, renowned for its dedication to craftsmanship and cultural heritage. As part of the esteemed LVMH group, LOEWE benefits from the conglomerate's global reach and resources, while maintaining its unique identity under the creative direction of Jonathan Anderson since 2013. The brand is celebrated for its innovative approach to leather goods, blending traditional artisanal techniques with contemporary design.

Role & Responsibilities

• Lead and coach a team of client advisors to achieve sales targets and enhance performance.
• Support the Store Manager/Director in developing client relationships and securing succession plans.
• Cultivate a positive work environment that encourages cooperation and excellence.
• Manage client experiences to ensure high levels of service and satisfaction.
• Drive sales for the assigned category, analyzing performance and implementing improvement actions.
• Maintain inventory management and operational standards.
• Provide guidance and support to new team members during onboarding.

Qualifications

• Proven experience in a similar environment leading diverse teams.
• Strong commercial acumen and ability to develop creative solutions.
• Passion and knowledge of the leather goods category.
• Client-centric mindset with a commitment to exceeding expectations.
• Fluency in English.

Skills

Experience

Minimum 3 years of experience in a similar role within the luxury retail sector.

Benefits

A comprehensive benefits package including medical, dental, vision, short and long-term disability, various paid time off programs, employee discounts, and a retirement plan with employer contribution.

Culture

LOEWE fosters a culture of creativity and inclusivity, valuing diversity and encouraging personal and professional growth. The brand is committed to supporting contemporary art and culture, reflecting its rich heritage and modern ethos.