Client Advisor
Join LOEWE in Paris as a Client Advisor, delivering exceptional service in a luxury setting. Fluency in English, Chinese, and French required.
Overview
LOEWE, part of the LVMH Group, is a prestigious luxury fashion house renowned for its exceptional craftsmanship and innovative designs. With a rich heritage dating back to 1846, the brand is celebrated for its expertise in leather goods and its commitment to artistic expression and cultural engagement.
Role & Responsibilities
- Achieve individual and store sales objectives.
- Provide an exceptional and memorable client experience through engaging interactions.
- Develop and maintain long-lasting client relationships.
- Communicate regularly with clients via email, phone, and personalized notes.
- Master and convey the brand's history and heritage.
- Showcase product categories through knowledge and storytelling.
- Expand and update client information in company tools.
- Collaborate with team members to achieve store objectives.
- Participate in visual merchandising according to brand standards.
- Maintain product organization and security in both front and back of house.
- Assist with inventory management and back of house tasks.
- Adhere to company policies and grooming standards.
Qualifications
- Proven experience in achieving individual and team goals.
- Experience in a customer-centric role.
- Interest in fashion, art, and culture.
- Inclusive and open-minded approach.
- Confident, adaptable, and empathetic communication style.
- Fluency in English, Chinese, and French.
Skills
Experience
Experience in a similar customer-centric role is required.
Culture
LOEWE fosters a culture of inclusivity and creativity, valuing diversity and individuality among its employees. The brand emphasizes a collaborative environment where team members are encouraged to contribute their unique perspectives and talents.