Client Advisor
Join LOEWE in London as a Client Advisor, offering exceptional client experiences in a luxury setting. Apply now for this full-time role.
Overview
LOEWE, a distinguished name in the luxury fashion industry, is part of the LVMH Group. Renowned for its unparalleled craftsmanship and innovative design, LOEWE has a rich heritage that dates back to 1846. The brand is celebrated for its commitment to artisanal techniques and its vibrant Spanish lifestyle influences, making it a leader in leather goods and fashion.
Role & Responsibilities
- Achieve individual and store sales objectives.
- Provide an exceptional and memorable client experience.
- Develop and maintain long-lasting client relationships.
- Communicate regularly with clients through various channels.
- Master and convey the brand's history and heritage.
- Showcase product categories through knowledge and storytelling.
- Expand and update client information using company tools.
- Collaborate with team members to meet store objectives.
- Participate in visual merchandising according to brand standards.
- Maintain product organization and security in the store.
- Support inventory management and back-of-house tasks.
- Adhere to company policies, including grooming and behavior standards.
Qualifications
- Proven experience in achieving individual and team goals.
- Experience in a customer-centric role.
- Interest in fashion, art, and culture.
- Inclusive and open-minded attitude.
- Confident and service-oriented approach.
- Effective communication skills.
- Results-driven with a commercial mindset.
- Fluency in English; additional language skills are a bonus.
Skills
Experience
Minimum of 3 years in a similar customer-centric role.
Culture
LOEWE fosters a culture of inclusivity and creativity, valuing the uniqueness of its clients and employees alike. The brand is committed to diversity and encourages an environment where everyone feels valued and empowered to contribute their best.