CRM Strategy Intern

Location ParisÎle-de-FranceFrance
Type Internship
Seniority Intern
Posted Dec 17, 2025
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Join Kering in Paris as a CRM Strategy Intern, contributing to innovative client engagement projects within a leading global luxury group.

Overview

Kering, a global luxury group rooted in a rich family and entrepreneurial history, encompasses a collection of renowned Houses celebrated for their creativity in couture, ready-to-wear, leather goods, jewelry, eyewear, and beauty. The Group's portfolio includes illustrious brands such as Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron, Pomellato, Dodo, Qeelin, Ginori 1735, along with Kering Eyewear and Kering Beauté. Guided by their heritage, Kering's Houses design and craft exceptional products and experiences, reflecting the Group's commitment to excellence, sustainability, and culture. This vision is encapsulated in Kering's signature: Creativity is our Legacy. With 47,000 employees, Kering achieved a revenue of 17.2 billion euros in 2024.

Role & Responsibilities

  • Monitor and report on the latest customer engagement trends, technologies, and best practices.
  • Conduct regular benchmarks for Kering's Client Engagement team and the Houses.
  • Implement knowledge-sharing initiatives within the group and with the Houses.
  • Participate in the organization of event projects, from conception to execution, including meetings with the Houses.
  • Contribute to the drafting and coordination of presentations.
  • Coordinate with various internal and external stakeholders.
  • Assist in CRM projects by formulating recommendations and action proposals based on identified client needs and challenges.
  • Prepare detailed presentations.

Qualifications

  • Currently pursuing a Master's degree in Business School with a specialization in Digital, CRM, or Marketing.
  • Previous experience in CRM/Marketing departments or as a strategy consultant is advantageous.

Skills

Strong organizational skills with excellent writing and analytical abilities. Creative and autonomous with a proactive and dynamic approach. Ability to manage priorities and adapt to scheduling constraints. Proficiency in Office/Google suite. Effective communicator in both French and English, written and spoken.

Experience

No specific prior experience required, but previous exposure to CRM/Marketing or strategy consulting is beneficial.

Education

Pursuing a Master's degree in Business, Digital, CRM, or Marketing.

Benefits

The role offers practical experience in a versatile position within a team committed to implementing sustainable practices in the luxury sector.

Culture

Kering is committed to diversity in all its forms, believing that gender, age, nationality, culture, disability, religious beliefs, and sexual orientation enrich the workplace. The company provides opportunities for employees to express their talents both individually and collectively, enhancing adaptability in a changing world. As an equal opportunity employer, Kering welcomes applications from all qualified candidates, regardless of their background.