Sales Assistant

Overview

Kenzo is a Parisian luxury fashion house recognised for its bold prints, contemporary sensibility and cross-cultural creative direction. As part of the LVMH group, Kenzo operates within a global network of maisons that emphasize craftsmanship, creativity and rigorous retail standards. The brand offers a dynamic retail environment where commercial excellence and creative expression intersect.

Role & Responsibilities

• Act as a brand ambassador by delivering professional, personalised client service that embodies Kenzo’s identity and values.
• Proactively pursue sales opportunities to meet and exceed individual and store targets while maximising customer satisfaction.
• Develop and maintain long-term client relationships through consistent clienteling and effective use of customer contact information.
• Support in-store merchandising and product presentation to ensure visual standards and assortments align with brand directives.
• Ensure consistent, high-quality pre‑sale and after‑sale service that complies with company procedures and retention strategies.
• Contribute to store operations as required, including stock handling, receipt processing and maintaining boutique standards.

Qualifications

• Strong enthusiasm for retail and a genuine interest in the luxury goods sector.
• High level of personal responsibility, initiative and a service-oriented mindset.
• Excellent interpersonal skills with a natural aptitude for sales and client engagement.
• Professional demeanour appropriate to a luxury boutique environment and attention to detail in presentation and service.

Experience

Entry-level to 1–2 years of customer-facing or retail experience preferred; prior experience in luxury or premium retail is advantageous but not mandatory.

Education

High school diploma or equivalent; vocational training in retail, hospitality or luxury service is desirable.

Culture

Kenzo’s retail environment combines Parisian creative energy with the operational discipline of the LVMH group. The brand fosters a collaborative, client-centric workplace where attention to craft, visual identity and personalised service are prioritised.