Department Manager
Kenzo is seeking a Department Manager in Paris, France, to lead and develop the team at Galeries Lafayette Femme. This role requires a minimum of 5 years of retail experience.
Overview
Kenzo, a distinguished name in the luxury fashion industry, is part of the esteemed LVMH group, renowned for its dedication to innovation and excellence. As an employer, Kenzo offers a dynamic environment where creativity and passion are at the forefront, providing employees with opportunities to thrive in a globally recognized brand.
Role & Responsibilities
- Achieve sales targets and profitability goals for the store.
- Conduct thorough commercial activity analyses and implement strategic action plans.
- Provide qualitative reporting and feedback to the team and headquarters support functions.
- Attract, engage, and retain clientele through exceptional customer service.
- Identify, attract, and develop talent within the team.
- Evaluate, develop, and promote team members through personalized development plans.
- Motivate and challenge the team to align with the brand's qualitative and quantitative ambitions.
- Ensure team autonomy to maintain business continuity.
- Exhibit leadership by understanding the brand's heritage and current positioning.
- Adapt and work effectively in various situations, supporting organizational changes.
- Develop internal networks and identify key contacts within the organization.
- Promote Kenzo's culture internally and externally.
- Ensure store standards align with brand image, including visual merchandising and maintenance.
- Cultivate in-depth knowledge of the brand, products, trends, and competitors.
- Adapt communication to suit each client's profile, in both local language and English.
- Master and adhere to all procedures in compliance with the Store Handbook and local regulations.
- Propose improvements to current procedures for enhanced efficiency.
Qualifications
- Minimum of 5 years of experience in a similar retail position.
- Entrepreneurial mindset with the ability to navigate constantly evolving environments.
- Proven experience in clienteling.
Skills
Experience
A minimum of 5 years in a similar role within the retail sector is required.
Benefits
This position is open to individuals with disabilities (RQTH).
Culture
Kenzo fosters an environment where creativity and innovation are celebrated. Employees are encouraged to embrace an entrepreneurial spirit and contribute to the brand's legacy of excellence. The workplace culture is inclusive, dynamic, and supportive, offering opportunities for personal and professional growth.