Outlet Supervisor
Join Kate Spade in Auburn Hills, MA as an Outlet Supervisor. Drive business growth, ensure brand consistency, and lead a dynamic team in a vibrant retail environment.
Overview
Kate Spade New York, a vibrant and optimistic global lifestyle brand, is renowned for its distinctive style and joyful products. As part of the Tapestry portfolio, Kate Spade benefits from the resources and support of a global house of brands committed to innovation and inclusivity. Tapestry, Inc. is dedicated to fostering a diverse and dynamic workplace where creativity and collaboration thrive.
Role & Responsibilities
- Collaborate with the Store Manager to develop initiatives that drive business growth and attract new customers.
- Communicate and achieve store productivity targets, including sales per hour, average dollar transaction, units per transaction, and capture rate.
- Ensure all associates complete the sales training program and develop strong product knowledge across all categories.
- Model and supervise the selling environment, providing consistent coaching on sales training processes to ensure the highest level of customer service and sales.
- Achieve personal sales goals and educate the team on sales plans, personal sales goals, and store statistics.
- Foster a team environment by creating a fun, competitive, and inviting atmosphere.
- Understand and communicate the Kate Spade New York brand aesthetic, philosophy, and lifestyle to the sales team and customers.
- Ensure brand and operating standards are met to support brand consistency and maintain store presentation standards.
- Perform and supervise store opening and closing procedures, including counting register funds, completing bank deposits, and securing the facility.
- Accurately process all POS transactions and inventory functions to maintain inventory integrity.
- Adhere to Kate Spade loss prevention policies and operational procedures.
Qualifications
- Minimum 2-3 years of experience in luxury goods or a comparable retail environment.
- College degree preferred.
- Prior luxury goods experience preferred.
Skills
Experience
2-3 years of experience in luxury goods or a comparable retail environment is required.
Education
College degree preferred.
Benefits
Eligible employees receive health benefits, life insurance, disability insurance, 401(k) savings plan, paid time off, product discounts, and incentive compensation.
Culture
Kate Spade fosters a culture of optimism, inclusivity, and innovation. The brand celebrates confident women with a youthful spirit and is committed to creating a workplace that values diversity and encourages creativity and collaboration.