Client Advisor
Jil Sander seeks a Client Advisor in Woodbury, NY. Deliver personalised luxury service, drive sales and build a client book. $19–$21/hr.
Overview
Jil Sander is a design-led international luxury fashion house celebrated for its minimalist aesthetic, rigorous craftsmanship, and refined approach to wardrobe essentials. The brand emphasises purity of form, high-quality materials and a dialogue between tradition and innovation. Jil Sander operates within the OTB Fashion Group and serves a discerning, international clientele across boutiques and select retail locations.
Role & Responsibilities
- Act as the principal client contact by delivering personalised, warm and professional service across all interactions.
- Provide expert product knowledge and tailored styling advice to meet client needs and occasions.
- Drive sales performance through consultative selling, upselling and cross-selling strategies.
- Cultivate and manage a client book, conducting proactive follow-ups, invitations and personalised outreach to foster loyalty.
- Anticipate client needs and generate bespoke recommendations and appointments.
- Maintain store presentation and execute visual merchandising in line with brand guidelines.
- Operate point-of-sale (POS) systems, process transactions accurately and support inventory replenishment.
- Support back-office tasks and participate in store events and merchandising activities while upholding the brand image.
Qualifications
- Previous retail experience with fashion, jewelry or lifestyle brands.
- Proven ability to meet or exceed sales targets and a commercially driven mindset.
- Excellent interpersonal, storytelling and clientelling skills.
- Customer-centric approach with a strong orientation to personalised service.
- Cultural awareness and comfort interacting with an international clientele.
- Collaborative team player able to work in a fast-paced retail environment.
- Multilingual candidates preferred.
Skills
Experience
Previous retail experience in fashion, jewelry or lifestyle brands is required; demonstrated success in client-facing sales roles and client book development is strongly preferred.
Education
High school diploma or equivalent required; formal training or coursework in fashion, retail or visual merchandising is advantageous.
Culture
Jil Sander fosters a design-driven workplace where precision, craftsmanship and restraint are central to the brand identity. The retail environment prioritises refined client service, attention to detail and collaboration, serving an international and style-conscious clientele.