Retail Trainee (Apprenticeship)
Jaeger-LeCoultre Paris is seeking a Retail Trainee (Apprenticeship) to join the boutique team in sales, clienteling and merchandising.
Overview
Jaeger-LeCoultre is a Swiss haute horlogerie manufacture renowned for technical innovation, fine craftsmanship and a refined aesthetic. As part of the Richemont Group, the Maison operates global boutiques and ateliers where precision watchmaking and high-touch client service are central to the brand experience.
Role & Responsibilities
- Support boutique sales through active clienteling, welcome and qualification of clients, and follow-up on appointments.
- Contribute to merchandising and boutique presentation, ensuring displays reflect brand standards and seasonal directives.
- Operate the point-of-sale, process transactions and assist with sales administration and client records.
- Assist with stock management, deliveries, inventory reconciliation and returns in accordance with internal procedures.
- Develop product expertise in Jaeger‑LeCoultre watch collections and effectively present technical details to clients.
- Participate in in‑store events, VIP appointments and training sessions to support business objectives.
- Provide after‑sales coordination with service teams and ensure high standards of client care and confidentiality.
- Collaborate with the boutique team on daily operational tasks to maintain high levels of boutique efficiency.
Qualifications
- Currently enrolled in an alternance/apprenticeship programme or higher education in Luxury Management, Retail, Business or Horology.
- Strong interest in luxury watches, craftsmanship and client service.
- Excellent interpersonal skills with a client-focused attitude and polished presentation.
- Organised, reliable and able to manage administrative tasks with attention to detail.
- Flexible availability to work retail hours including weekends and peak periods.
- Previous retail or luxury internship experience is advantageous but not mandatory.
Skills
Experience
Entry-level role suitable for candidates enrolled in an academic programme; prior retail or luxury internship experience is a plus but not required.
Education
Enrolment in an apprenticeship/alternance or higher-education programme (BTS, Bachelor, Master) in Luxury Management, Retail, Business or Horology.
Culture
The Maison cultivates a culture of meticulous craftsmanship, discretion and dedication to client excellence. Teams operate collaboratively within high standards of service and technical expertise, offering immersive learning opportunities in luxury retail and watchmaking.