Business Operations Coordinator

Overview

Jaeger-LeCoultre is a Swiss haute horlogerie manufacture renowned for technical innovation, artisanal craftsmanship and refined watchmaking. As part of the Richemont Group, the maison combines atelier-based traditions with a global retail and distribution network, offering employees a heritage-driven, craft-oriented environment that values precision and continuous improvement.

Role & Responsibilities

• Support day-to-day business operations for the Paris market, including order processing, shipment follow-up and coordination with boutiques and distribution partners.
• Produce and maintain operational reports and dashboards (sales, inventory, KPIs) to inform local and regional managers.
• Collaborate with cross-functional teams — sales, logistics, after-sales and finance — to ensure data integrity and smooth process flows.
• Assist in demand forecasting, replenishment cycles and stock reconciliations to optimise availability and minimise discrepancies.
• Contribute to continuous improvement initiatives and ad hoc projects, preparing presentations and documentation for stakeholders.
• Maintain master data and ensure compliance with internal procedures and quality standards.

Qualifications

• Enrolled in a Bachelor’s or Master’s programme in Business Administration, Supply Chain, Finance, Economics or equivalent (work‑study/alternance format).
• Strong analytical aptitude with rigorous attention to detail and accuracy in data handling.
• Professional-level French and good command of English to liaise with internal and international teams.
• Excellent communication and interpersonal skills; ability to work collaboratively across functions.
• Organised, proactive and able to prioritise in a fast-paced, client-focused environment.

Skills

Experience

Suitable for candidates at the start of their professional career; prior internships or project experience in operations, retail support, logistics or commercial reporting is an advantage but not mandatory.

Education

Currently enrolled in a tertiary programme (Bachelor’s or Master’s level) in Business, Supply Chain, Finance or a related discipline; alternance/work‑study contract required.

Culture

The workplace emphasises artisanal excellence, technical mastery and meticulous standards, reflecting the maison’s watchmaking heritage. Teams operate in a collaborative, workshop-style culture where precision, respect for craft and international exchange are prized.