Store Manager

Seniority Manager
Posted Mar 1, 2026

Join Hermès Pologne Sp. z o.o. in Warsaw as a Store Manager. Lead a dynamic team in a luxury retail environment, ensuring exceptional customer service and operational excellence.

Overview

Hermès, a quintessential symbol of luxury and craftsmanship, is renowned for its exquisite creations and timeless elegance. As part of the prestigious Hermès Group, Hermès Pologne Sp. z o.o. embodies the brand's commitment to quality and innovation, offering an unparalleled work environment that fosters creativity and excellence.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and effectiveness.
  • Lead and motivate the sales team to achieve and exceed sales targets.
  • Maintain exceptional customer service standards, ensuring a luxury shopping experience.
  • Manage inventory levels and ensure accurate stock management.
  • Implement visual merchandising strategies to enhance store aesthetics.
  • Develop and execute strategic plans to drive store performance.
  • Ensure compliance with company policies and procedures.

Qualifications

  • Proven experience in luxury retail management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in inventory management and sales analysis.
  • Fluency in English and Polish.

Skills

Leadership and team management Customer service excellence Sales and performance analysis Inventory and stock management Visual merchandising

Experience

A minimum of 5 years in a managerial role within the luxury retail sector is required.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Benefits

Competitive salary package, performance-based bonuses, and comprehensive health benefits.

Culture

Hermès Pologne Sp. z o.o. cultivates a culture of elegance and innovation, where employees are encouraged to express their creativity and contribute to the brand's legacy of excellence. The workplace is characterized by a collaborative spirit and a commitment to personal and professional growth.