Store Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès Australia in Sydney as a Store Manager, leading a luxury retail team to success. Apply your expertise in a prestigious setting.

Overview

Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of the global Hermès Group, Hermès Australia Pty Ltd upholds the brand's commitment to quality and innovation, offering an exclusive range of products including leather goods, fashion accessories, and home furnishings.

Role & Responsibilities

  • Oversee daily store operations and ensure exceptional customer service.
  • Manage and motivate the sales team to achieve sales targets.
  • Maintain high standards of visual merchandising and store presentation.
  • Develop and implement strategies to increase store traffic and sales.
  • Handle customer inquiries and resolve any issues promptly.

Qualifications

  • Proven experience in retail management, preferably in luxury fashion.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Fluency in English; additional languages are a plus.

Skills

Leadership Customer Service Sales Management Visual Merchandising Problem Solving

Experience

A minimum of 3-5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field preferred.

Culture

Hermès fosters a culture of creativity and excellence, where employees are encouraged to innovate while respecting the brand's rich heritage. The company values craftsmanship and offers a collaborative environment where dedication to quality is paramount.