Sales Intern (Retail Sales Advisor)
Hermès Distribution France in Paris seeks a Sales Intern (Retail Sales Advisor) for May–Aug at Magasin de Sèvres — internship requiring a student convention and English fluency.
Overview
Hermès is a distinguished French luxury house renowned for its leather goods, ready-to-wear, silk, jewellery and lifestyle collections. Hermès Distribution France operates the brand’s French retail network — boutiques and concessions as well as the e-commerce platform — and seeks to convey the Maison’s artisanal excellence, discretion and savoir‑faire through its retail teams.
Role & Responsibilities
- Deliver an exceptional, personalised client experience in the Magasin de Sèvres by welcoming clients warmly, listening actively and adapting to local and international clientele.
- Support the sales process end-to-end: qualify needs, present and promote Hermès creations, and identify upsell and conversion opportunities.
- Work collaboratively with the store team to drive sales performance and contribute to daily shop operations.
- Ensure client follow‑up by finding solutions, researching requested information and maintaining client satisfaction so that enquiries are never left unresolved.
- Act as an ambassador for the Maison: transmit Hermès values, highlight artisanship and contribute to recruiting and retaining a national and international clientele.
- Adopt and use digital communication tools to support clienteling and in‑store engagement.
Qualifications
- Currently enrolled in an educational programme and able to provide a mandatory internship agreement (convention de stage).
- Available for the full internship period from May to the end of August.
- Professional command of English, both written and spoken.
- Strong interpersonal skills, warmth and an engaging client approach.
- Discretion, humility and exemplary conduct in a luxury retail environment.
- Comfortable with digital tools and new means of communication.
Skills
Experience
Beginners accepted; no prior professional retail experience required. A demonstrable interest in luxury goods, craftsmanship and client service is expected, and the candidate will be supported through induction and on‑the‑job coaching.
Education
Enrolled in higher education with ability to present a mandatory internship agreement (convention de stage).
Culture
The Maison places craftsmanship, authenticity and excellence at the centre of its culture, combined with a modern and innovative spirit. Retail teams operate with discretion and attention to detail, nurturing long‑term client relationships while showcasing the work of Hermès artisans.