Sales Associate (Saturdays) - Sèvres

Overview

Hermès Sellier is the retail arm of Hermès, operating an exclusive network of boutiques that present the Maison’s métiers—leather, fashion, beauty, home, watchmaking and jewelry—through a curated, craft-led approach. The brand emphasises artisanal savoir-faire, discreet luxury and long-term client relationships, and its retail teams are charged with translating those values into bespoke in-store experiences.

Role & Responsibilities

• Actively sell and promote products from the assigned department, proposing relevant and complementary pieces to grow sales.
• Collaborate with the entire store team to achieve commercial objectives and identify client opportunities.
• Deliver a high-quality, memorable client experience; anticipate client needs and ensure follow-up so clients are never left waiting for information or solutions.
• Build, maintain and autonomously manage a personal client file and ensure systematic client follow-up and retention.
• Represent Hermès values to clients and new colleagues, advocating the work of the Maison’s artisans and recruiting a national and international clientele.
• Support store operations including inventory counts, merchandising changes, stock organisation and maintaining the appearance and standards of the department and store.

Qualifications

• Availability to work Saturdays (part-time role; permanent contract).
• Proven client service orientation with a recognised track record of sales results.
• Minimum one year of retail or luxury sales experience.
• Excellent interpersonal skills, confident and generous in the sales approach, with an understated and humble professional demeanour.
• Strong digital literacy and ease with digital communication tools and platforms.
• Fluent in English, both written and spoken.

Skills

Experience

Minimum 1 year of retail or luxury sales experience, ideally within a high-end or luxury environment, with demonstrable clienteling and revenue contribution.

Education

High school diploma or equivalent; vocational training or certification in retail, luxury goods or customer service preferred.

Culture

Hermès cultivates a workplace grounded in exceptional craftsmanship, discretion and long-term client relationships. Retail teams are expected to embody the Maison’s artisanal heritage while embracing modern service standards and digital tools to create distinctive, personalised customer experiences.