Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in New York City as a Sales Associate, providing exceptional service in a luxury retail environment.

Overview

Hermès is a renowned French luxury goods manufacturer, celebrated for its high-quality craftsmanship and timeless elegance. As part of the esteemed Hermès Group, the company is synonymous with sophistication and exclusivity, offering a wide range of products including leather goods, fashion accessories, and ready-to-wear apparel. Hermès is dedicated to maintaining its heritage while fostering innovation and creativity.

Role & Responsibilities

  • Engage with clients to provide exceptional customer service and enhance their shopping experience.
  • Maintain in-depth knowledge of Hermès products to effectively communicate their features and benefits.
  • Support inventory management and ensure the boutique is well-organized and visually appealing.
  • Collaborate with team members to achieve sales targets and contribute to the store's success.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong communication and interpersonal skills.
  • Proficiency in a second language is advantageous.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Skills

Customer service excellence Product knowledge Sales techniques Team collaboration

Experience

A minimum of 2 years in luxury retail or a related field is required.

Education

High school diploma or equivalent.

Culture

Hermès embodies a culture of elegance and creativity, where tradition meets innovation. The brand values craftsmanship and attention to detail, fostering a collaborative and inspiring work environment.