Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Italie SpA in Milan as a Sales Associate, delivering exceptional customer service in a luxury retail environment.

Overview

Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie SpA upholds the brand's commitment to quality and innovation, offering a refined working environment that values creativity and excellence.

Role & Responsibilities

  • Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
  • Maintain a thorough knowledge of Hermès products and heritage to effectively communicate brand values to customers.
  • Assist in visual merchandising to uphold the store's aesthetic standards.
  • Contribute to achieving sales targets and store objectives.
  • Handle transactions and manage inventory with precision.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and accessories.
  • Excellent communication and interpersonal skills.
  • Fluency in Italian and English.

Skills

Customer service excellence Sales acumen Product knowledge Communication skills Multilingual proficiency

Experience

A minimum of 2 years of experience in luxury retail or a similar customer service role is required.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its dedication to artisanal craftsmanship and innovation, fostering a culture that values creativity and meticulous attention to detail. Employees are encouraged to embody the brand's heritage while contributing to its modern evolution.