Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Milan as a Sales Associate, providing exceptional customer service in the luxury fashion industry.

Overview

Hermès, a member of the esteemed LVMH group, is renowned for its exquisite craftsmanship and timeless elegance. As a leader in the luxury fashion industry, Hermès is dedicated to maintaining the highest standards of quality and innovation, offering an exceptional working environment for those passionate about luxury and creativity.

Role & Responsibilities

  • Provide exceptional customer service and maintain a high level of client satisfaction.
  • Assist customers with product selection and offer expert advice on Hermès products.
  • Manage and organize the sales floor to ensure a welcoming and luxurious shopping experience.
  • Contribute to achieving sales targets and store profitability.
  • Maintain up-to-date knowledge of Hermès products and brand heritage.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong communication and interpersonal skills.
  • Proficiency in Italian and English.
  • A passion for luxury fashion and an understanding of Hermès' brand values.

Skills

Customer service excellence Sales and product knowledge Communication Multilingual proficiency Team collaboration

Experience

At least 2 years of experience in luxury retail or a similar environment.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its commitment to artisanal craftsmanship and innovation, fostering a culture that values creativity and excellence. Employees are encouraged to embrace the brand's rich heritage while contributing to its future growth.