Sales Associate

Location MilanLombardyItaly
Type Full-Time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Hermès in Milan as a Sales Associate. Leverage your luxury retail experience to provide exceptional customer service in a prestigious environment.

Overview

Hermès, a prestigious member of the LVMH group, is renowned for its exquisite craftsmanship and timeless luxury products. As an employer, Hermès offers a dynamic and sophisticated work environment where tradition meets innovation, fostering creativity and excellence.

Role & Responsibilities

  • Assist customers with product selection and inquiries.
  • Maintain a high level of product knowledge.
  • Ensure the store is visually appealing and well-stocked.
  • Process transactions accurately and efficiently.
  • Build and maintain strong customer relationships.

Qualifications

  • Previous experience in luxury retail sales.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Customer-focused attitude.

Skills

Proficiency in multiple languages, including Italian and English. Excellent sales and negotiation skills. Attention to detail and organizational skills. Ability to work collaboratively in a team.

Experience

At least 2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its commitment to quality and craftsmanship, creating an environment where employees are encouraged to uphold the brand's legacy of excellence. The company values creativity and innovation, offering a workplace that is both inspiring and rewarding.