Sales Advisor

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Australia in Sydney as a Retail Sales Associate, delivering exceptional service in a luxury environment.

Overview

Hermès, a renowned French luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the global Hermès Group, Hermès Australia Pty Ltd offers a prestigious working environment where employees are immersed in a culture of excellence and artistry.

Role & Responsibilities

  • Provide exceptional customer service and maintain a high level of product knowledge.
  • Assist clients with product selection and styling advice.
  • Ensure the store is well-presented and merchandise is displayed according to brand standards.
  • Handle transactions accurately and efficiently.
  • Build and maintain strong client relationships to encourage repeat business.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Proficiency in a second language is advantageous.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Relationship building

Experience

A minimum of 1-2 years in a luxury retail or similar customer service role is required.

Education

High school diploma or equivalent; further education in fashion or retail management is a plus.

Culture

Hermès is known for its commitment to quality and craftsmanship, fostering an environment where creativity and innovation are encouraged. Employees are part of a legacy of luxury, where attention to detail and excellence are paramount.