Retail Store Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Store Manager, leading a team to deliver luxury service and achieve sales goals.

Overview

Hermès Sellier, a prestigious brand under the Hermès Group, is renowned for its exquisite craftsmanship and timeless luxury. As a leader in the high-end fashion industry, Hermès offers an unparalleled work environment where creativity and quality are paramount.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and provide exceptional customer service.
  • Maintain high standards of visual merchandising to reflect the brand's luxury image.
  • Manage inventory levels and ensure stock availability aligns with customer demand.
  • Develop and implement strategies to enhance customer loyalty and satisfaction.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership skills with the ability to inspire and manage a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Fluency in English; proficiency in additional languages is an advantage.

Skills

Leadership and team management Customer service excellence Inventory management Sales strategy development Visual merchandising

Experience

Minimum of 5 years in a retail management role, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of excellence and innovation, where employees are encouraged to express their creativity and contribute to the brand's legacy. The company values tradition while embracing modernity, creating a dynamic and inspiring workplace.