Retail Store Manager

Location ParisFrance
Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Store Manager, leading a team to deliver exceptional luxury experiences. Apply your expertise in luxury retail management.

Overview

Hermès, a prestigious French luxury brand, is renowned for its exquisite craftsmanship and timeless elegance. As part of the esteemed Hermès Group, the company is celebrated for its dedication to quality and innovation, offering a wide range of luxury goods including leather, lifestyle accessories, home furnishings, perfumery, jewelry, watches, and ready-to-wear. Hermès is an employer that values tradition, creativity, and the artisanal skills of its workforce.

Role & Responsibilities

  • Oversee daily store operations and ensure exceptional customer service.
  • Manage and motivate the sales team to achieve sales targets.
  • Maintain high standards of visual merchandising and store presentation.
  • Develop and implement strategies to increase store revenue and customer loyalty.
  • Ensure compliance with company policies and procedures.

Qualifications

  • Proven experience in luxury retail management.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and systems.
  • Fluency in English and proficiency in additional languages is a plus.

Skills

Leadership and team management Customer service excellence Sales and target achievement Visual merchandising Strategic planning

Experience

A minimum of 5 years of experience in luxury retail management is required, with a proven track record of achieving sales targets and managing a high-performing team.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Culture

Hermès fosters a culture of creativity and excellence, where employees are encouraged to innovate while respecting the brand's rich heritage. The company is dedicated to the personal and professional growth of its employees, offering a collaborative and supportive work environment.