Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Asia Pacific in Taipei as a Retail Sales Associate, delivering exceptional service in a luxury environment.

Overview

Hermès is a renowned French luxury brand known for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Asia Pacific Limited operates with a commitment to quality and innovation, offering a wide range of luxury goods including leather, lifestyle accessories, home furnishings, perfumery, jewelry, watches, and ready-to-wear.

Role & Responsibilities

  • Provide exceptional customer service and ensure a luxurious shopping experience.
  • Maintain product knowledge to effectively communicate features and benefits to customers.
  • Assist in visual merchandising to uphold the brand's aesthetic standards.
  • Handle transactions accurately and efficiently.
  • Contribute to achieving store sales targets and KPIs.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Fluency in Mandarin and English.

Skills

Customer service excellence Sales and upselling techniques Product knowledge Communication skills Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its dedication to craftsmanship and quality, fostering an environment where creativity and excellence are paramount. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication.