Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Asia Pacific in Taipei as a Retail Sales Associate, delivering exceptional customer service in a luxury environment.

Overview

Hermès is a globally renowned luxury brand known for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company offers a prestigious work environment that values creativity, quality, and innovation. Hermès Asia Pacific Limited, particularly its Taiwan branch, upholds these values while catering to a discerning clientele in the region.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain in-depth knowledge of Hermès products and brand heritage.
  • Achieve sales targets and contribute to store profitability.
  • Assist in visual merchandising and store presentation.
  • Build and maintain strong client relationships.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and brand dynamics.
  • Excellent communication and interpersonal skills.
  • Proficiency in Mandarin and English.

Skills

Customer service excellence Sales and negotiation Product knowledge Communication Team collaboration

Experience

At least 2 years of experience in luxury retail or a similar high-end customer service environment.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to embrace the brand's rich heritage while innovating for the future. The company values craftsmanship and quality, creating a unique and inspiring workplace.