Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Shanghai as a Retail Sales Associate, delivering exceptional service in luxury fashion. Apply now for this prestigious role.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand is committed to maintaining the highest standards of quality and innovation, offering a unique and prestigious work environment.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge to assist customers effectively.
  • Ensure the store is visually appealing and merchandise is displayed according to brand standards.
  • Process transactions accurately and efficiently.
  • Support inventory management and stock replenishment.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Attention to detail and a passion for luxury fashion.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its commitment to artisanal craftsmanship and a heritage of luxury. The brand fosters a culture of creativity, excellence, and a deep respect for tradition, making it a coveted place to work for those passionate about fashion and quality.