Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Korea in Seoul as a Retail Sales Associate. Enhance customer experiences in a luxury environment.

Overview

Hermès is a renowned French luxury brand, celebrated for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company is synonymous with quality and sophistication, offering a wide range of high-end fashion products, including leather goods, ready-to-wear, accessories, and home furnishings. Hermès is committed to maintaining its heritage while fostering innovation and creativity.

Role & Responsibilities

  • Provide exceptional customer service to enhance the shopping experience.
  • Assist customers in selecting products that meet their needs and preferences.
  • Maintain a thorough knowledge of Hermès products and brand history.
  • Ensure the store is well-organized and visually appealing.
  • Process transactions accurately and efficiently.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Fluency in Korean and English.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Bilingual proficiency

Experience

A minimum of 1-2 years of experience in luxury retail or a similar customer-facing role is required.

Education

High school diploma or equivalent.

Culture

Hermès is known for its commitment to craftsmanship and quality, creating a work environment that values tradition and innovation. Employees are encouraged to embrace creativity and excellence, reflecting the brand's dedication to luxury and refinement.