Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Korea in Seoul as a Retail Sales Associate. Elevate customer experiences in a luxury setting with this prestigious brand.

Overview

Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company is celebrated for its dedication to quality and its rich heritage in creating luxury goods, including leather, lifestyle accessories, home furnishings, perfumery, jewelry, watches, and ready-to-wear. Hermès offers a dynamic and sophisticated work environment, attracting individuals who are passionate about luxury and excellence.

Role & Responsibilities

  • Assist customers with product selection and provide exceptional service.
  • Maintain a high level of product knowledge to answer customer inquiries.
  • Ensure the store is well-presented and stocked at all times.
  • Support the team in achieving sales targets and operational goals.
  • Handle transactions accurately and efficiently.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks.
  • Fluency in Korean and proficiency in English.

Skills

Customer service excellence Sales and upselling techniques Product knowledge Communication skills Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar environment is required.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of creativity and innovation, deeply rooted in its artisanal heritage. Employees are encouraged to embrace the brand's values of craftsmanship, quality, and authenticity, contributing to a collaborative and inspiring workplace.