Retail Sales Associate

Seniority Entry-Level
Posted Mar 1, 2026

Join Hermès Korea in Seoul as a Retail Sales Associate. Engage with clients, maintain product knowledge, and contribute to the luxury brand's esteemed reputation.

Overview

Hermès, a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance, operates under the umbrella of the Hermès Group. As an employer, Hermès Korea embodies the brand's commitment to excellence, offering a dynamic and inspiring work environment that fosters creativity and innovation. Employees are part of a global network dedicated to maintaining the brand's esteemed heritage while driving forward-thinking initiatives.

Role & Responsibilities

  • Engage with clients to provide exceptional customer service and build lasting relationships.
  • Maintain an in-depth knowledge of Hermès products to effectively communicate their unique features and benefits.
  • Assist in visual merchandising to ensure the store's aesthetic aligns with brand standards.
  • Process transactions accurately and efficiently, ensuring a seamless shopping experience.
  • Collaborate with team members to achieve sales targets and contribute to a positive team environment.

Qualifications

  • Previous experience in luxury retail or a related field.
  • Strong understanding of the luxury market and customer expectations.
  • Proficiency in Korean and English.

Skills

Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining attention to detail. Strong problem-solving skills and a proactive approach to customer service.

Experience

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

Education

A high school diploma or equivalent is required. A degree in fashion or a related field is preferred.

Benefits

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Hermès Group.

Culture

Hermès Korea fosters a culture of elegance and innovation, where employees are encouraged to contribute creatively and collaborate across teams. The company values diversity and inclusivity, ensuring a supportive and enriching workplace for all.