Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès of Paris Inc. in New York as a Retail Sales Associate, offering luxury customer service in a dynamic environment.

Overview

Hermès, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of a prestigious conglomerate, Hermès of Paris Inc. offers a unique working environment that values tradition, innovation, and the highest standards of quality.

Role & Responsibilities

  • Provide exceptional customer service and create a welcoming environment for clients.
  • Assist customers in selecting products, offering styling advice and product knowledge.
  • Maintain visual merchandising standards and ensure the store is impeccably presented.
  • Process transactions accurately and efficiently, handling cash and card payments.
  • Contribute to achieving store sales targets and KPIs.

Qualifications

  • Previous experience in luxury retail or high-end customer service.
  • Strong communication and interpersonal skills.
  • Proficiency in English; additional languages are a plus.
  • Ability to work in a fast-paced environment and handle multiple tasks.

Skills

Customer service excellence Sales and upselling techniques Product knowledge in luxury fashion Attention to detail Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent; further education in fashion or retail management is advantageous.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to innovate while respecting the brand's storied heritage. The company values craftsmanship, quality, and a deep commitment to customer satisfaction.