Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès India in Mumbai as a Retail Sales Associate, offering luxury customer service and maintaining store standards.

Overview

Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of the global Hermès network, Hermès India Retail and Distributors Pvt Ltd upholds the brand's commitment to quality and exclusivity, offering a sophisticated work environment that values tradition and innovation.

Role & Responsibilities

  • Assist customers with product selection and inquiries.
  • Maintain the visual merchandising standards of the store.
  • Process transactions accurately and efficiently.
  • Build and maintain customer relationships to encourage repeat business.
  • Stay informed about product knowledge and company policies.

Qualifications

  • Previous retail experience in luxury or high-end brands.
  • Strong customer service orientation.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service Sales Communication Visual merchandising Product knowledge

Experience

At least 1-2 years of experience in a luxury retail environment.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to uphold the brand's legacy of luxury and innovation. The work environment is collaborative and respects the artisanal heritage that defines Hermès.