Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès India in Mumbai as a Retail Sales Associate. Enhance customer experiences in luxury fashion.

Overview

Hermès, a distinguished name in the luxury fashion industry, is renowned for its exquisite craftsmanship and timeless elegance. As part of the global Hermès family, Hermès India Retail and Distributors Pvt Ltd offers a unique opportunity to work within a brand that values tradition, quality, and innovation.

Role & Responsibilities

  • Assist customers with product selection and inquiries.
  • Maintain an organized and visually appealing store environment.
  • Process transactions accurately and efficiently.
  • Contribute to achieving store sales targets.
  • Stay informed about product details and brand history.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in English and local languages.
  • Passion for luxury fashion and customer service.

Skills

Customer service Sales Communication Organization Attention to detail

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to embrace the brand's heritage while contributing to its modern evolution. The work environment is collaborative, with a focus on delivering exceptional customer experiences.