Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Milan as a Retail Sales Associate, delivering exceptional service in luxury fashion.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the brand offers a prestigious work environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain product knowledge to assist customers effectively.
  • Ensure the store is well-organized and visually appealing.
  • Assist in inventory management and stock replenishment.
  • Support sales goals and contribute to team success.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Product knowledge Sales techniques Communication skills Team collaboration

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its commitment to artisanal quality and innovation. The brand fosters a collaborative and inclusive workplace where employees are encouraged to express their creativity and passion for luxury fashion.