Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Italie Operations SRL in Milan as a Retail Sales Associate. Enhance customer experiences in a luxury setting.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, Hermès Italie Operations SRL upholds the brand's commitment to quality and innovation, offering employees a dynamic environment where tradition meets modernity.

Role & Responsibilities

  • Assist customers with product selection and inquiries.
  • Maintain store presentation and merchandising standards.
  • Process sales transactions accurately and efficiently.
  • Build and maintain customer relationships to foster brand loyalty.
  • Stay informed about product knowledge and company updates.

Qualifications

  • Previous experience in luxury retail or customer service.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment.

Skills

Customer service excellence Sales proficiency Product knowledge Communication skills Attention to detail

Experience

At least 1-2 years of experience in luxury retail or a similar customer-facing role.

Education

High school diploma or equivalent.

Culture

Hermès is celebrated for its dedication to artisanal quality and a rich heritage that values creativity and innovation. Employees enjoy a collaborative atmosphere where they can contribute to the legacy of a world-class luxury brand.