Retail Sales Associate

Location MilanLombardyItaly
Type Full-Time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Hermès in Milan as a Retail Sales Associate, where luxury meets craftsmanship. Enhance customer experiences in a prestigious environment.

Overview

Hermès, part of the esteemed Hermès Group, is renowned for its commitment to craftsmanship and luxury. As an employer, Hermès offers a unique environment where creativity and excellence are at the forefront, providing employees with the opportunity to work with some of the most exquisite products in the world.

Role & Responsibilities

  • Assist customers with product selection and inquiries.
  • Maintain high standards of customer service and satisfaction.
  • Ensure the store is well-stocked and organized.
  • Process transactions accurately and efficiently.
  • Contribute to achieving sales targets and store goals.

Qualifications

  • Previous experience in luxury retail or a similar environment.
  • Strong customer service orientation.
  • Excellent communication and interpersonal skills.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Proficiency in multiple languages, including Italian and English. Strong sales and negotiation skills. Attention to detail and organizational skills. Ability to work in a fast-paced environment.

Experience

At least 1-2 years of experience in retail, preferably within the luxury sector.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of elegance and innovation, valuing the artisanal skills and creativity of its employees. The brand is dedicated to maintaining its heritage while encouraging modernity and excellence in all aspects of its operations.