Retail Sales Associate

Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès in Kuala Lumpur as a Retail Sales Associate, delivering exceptional luxury service. Apply now to be part of this prestigious brand.

Overview

Hermès is a renowned French luxury goods manufacturer known for its high-quality craftsmanship and timeless elegance. As part of the global Hermès Group, the brand offers an exceptional work environment that values creativity, precision, and a commitment to excellence.

Role & Responsibilities

  • Provide exceptional customer service and ensure a luxurious shopping experience.
  • Maintain in-depth knowledge of Hermès products and brand heritage.
  • Assist in visual merchandising to uphold store presentation standards.
  • Achieve sales targets and contribute to store profitability.
  • Handle customer inquiries and resolve any issues with professionalism.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong understanding of luxury fashion and customer service excellence.
  • Ability to work in a fast-paced, dynamic environment.

Skills

Excellent communication and interpersonal skills. Proficiency in multiple languages is an advantage. Strong sales acumen and negotiation skills.

Experience

At least 1-2 years of experience in luxury retail or a related field.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of creativity and meticulous attention to detail, where employees are encouraged to innovate while maintaining the brand's storied traditions. The workplace is characterized by a collaborative spirit and a dedication to the art of craftsmanship.