Retail Sales Associate

Location DubaiUAE
Seniority Entry-Level
Posted Mar 6, 2026

Join Hermès Middle East in Dubai as a Retail Sales Associate, providing exceptional service in a luxury environment.

Overview

Hermès is a renowned French luxury brand, celebrated for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company is known for its commitment to quality and its rich heritage in producing leather goods, fashion, and accessories. Hermès offers a prestigious working environment where creativity and excellence are at the forefront.

Role & Responsibilities

  • Provide exceptional customer service and personalized shopping experiences.
  • Maintain an in-depth knowledge of Hermès products and collections.
  • Assist in visual merchandising and store presentation.
  • Handle transactions and manage inventory with accuracy.
  • Build and maintain strong customer relationships.

Qualifications

  • Previous experience in luxury retail or a similar customer-facing role.
  • Strong communication and interpersonal skills.
  • Proficiency in English; additional languages are a plus.
  • Ability to work flexible hours, including weekends and holidays.

Skills

Customer service excellence Product knowledge Sales and upselling techniques Inventory management Communication skills

Experience

At least 1-2 years of experience in luxury retail or a similar environment.

Education

High school diploma or equivalent.

Culture

Hermès fosters a culture of innovation and respect for tradition, where employees are encouraged to express their creativity. The brand values craftsmanship and offers a collaborative environment that supports professional growth and development.