Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager. Lead a dynamic team in a luxury environment, ensuring operational excellence and customer satisfaction.

Overview

Hermès, a quintessential symbol of luxury and elegance, is renowned for its exquisite craftsmanship and timeless designs. As part of the prestigious Hermès Group, the brand is synonymous with quality and sophistication, offering an unparalleled working environment for those passionate about luxury fashion.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and effectiveness.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory and ensure the store is well-stocked with the latest collections.
  • Implement visual merchandising strategies to enhance the store's aesthetic appeal.
  • Develop and maintain strong relationships with VIP clients and local clientele.

Qualifications

  • Proven experience in retail management, preferably in the luxury sector.
  • Strong leadership skills with the ability to inspire and develop a team.
  • Excellent communication and interpersonal skills.
  • Ability to analyze sales data and develop strategies to improve performance.
  • Fluency in English; additional languages are a plus.

Skills

Leadership and team management Customer relationship management Sales and performance analysis Inventory management Visual merchandising

Experience

At least 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of excellence and creativity, where employees are encouraged to innovate and contribute to the brand's legacy. The company values craftsmanship and tradition while embracing modernity and innovation.