Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, leading a dynamic team in a luxury environment. Enhance customer engagement and drive sales.

Overview

Hermès, part of the esteemed Hermès Group, is a beacon of luxury and craftsmanship in the fashion industry. Known for its exquisite leather goods, silk scarves, and ready-to-wear collections, Hermès is synonymous with timeless elegance and superior quality. As an employer, Hermès offers a dynamic environment where creativity and tradition are harmoniously balanced.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the retail team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure the store is well-stocked with the latest collections.
  • Develop and implement strategies to enhance customer engagement and brand loyalty.
  • Coordinate with the visual merchandising team to maintain brand standards in-store displays.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to analyze sales reports and develop action plans.
  • Fluency in English and proficiency in additional languages is a plus.

Skills

Leadership Customer Service Inventory Management Sales Analysis Communication

Experience

Minimum of 5 years in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of excellence and innovation, deeply rooted in its heritage of craftsmanship. Employees are encouraged to embrace creativity while upholding the brand's commitment to quality and tradition.