Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, leading store operations and enhancing customer experience in a luxury setting.

Overview

Hermès, a prestigious name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of the esteemed Hermès Group, the brand is synonymous with quality and sophistication, offering a diverse range of products from leather goods to ready-to-wear collections. Hermès is committed to maintaining its heritage while fostering innovation and creativity in the luxury market.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure the store is well-stocked with the latest merchandise.
  • Develop and implement strategic plans to enhance the store's performance and customer experience.
  • Maintain high standards of visual merchandising to reflect the brand's luxury image.

Qualifications

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership skills with the ability to inspire and develop a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in retail management software and Microsoft Office Suite.

Skills

Leadership and team management Sales and customer service expertise Inventory management Strategic planning and execution Visual merchandising

Experience

A minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or related field.

Culture

Hermès fosters a culture of excellence and innovation, where craftsmanship and creativity are at the forefront. Employees are encouraged to uphold the brand's legacy while contributing to its modern evolution, making it a unique and inspiring place to work.