Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, leading a dynamic team in a luxury environment. Elevate customer experiences and drive sales success.

Overview

Hermès, a distinguished name in luxury fashion, is renowned for its exquisite craftsmanship and timeless elegance. As part of a prestigious family-owned company, Hermès offers a unique working environment that values tradition, innovation, and the highest standards of quality.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Maintain inventory levels and ensure the store is well-stocked with current merchandise.
  • Develop and implement strategies to enhance customer engagement and satisfaction.
  • Coordinate with visual merchandising teams to maintain brand standards in store displays.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership skills with the ability to inspire and manage a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in inventory management and sales analysis.
  • Understanding of luxury retail market trends and customer preferences.

Skills

Leadership and team management Customer service excellence Inventory and sales management Strategic planning and execution Strong communication and interpersonal skills

Experience

A minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of excellence, where creativity and craftsmanship are at the forefront. Employees are encouraged to embrace the brand's rich heritage while contributing to its innovative future.