Retail Manager

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Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, leading store operations and enhancing customer experiences in a luxury setting.

Overview

Hermès Sellier, part of the esteemed Hermès Group, is renowned for its exquisite craftsmanship and timeless elegance. As a leader in the luxury fashion industry, Hermès offers a prestigious working environment where creativity and quality are paramount.

Role & Responsibilities

  • Oversee daily store operations to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Maintain high standards of visual merchandising and store presentation.
  • Manage inventory levels and coordinate with supply chain to ensure product availability.
  • Develop and implement strategies to enhance customer loyalty and retention.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Fluency in English; additional languages are an asset.

Skills

Leadership and team management Customer service excellence Inventory management Sales strategy development Visual merchandising

Experience

Minimum of 5 years in a retail management role, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès is synonymous with luxury and sophistication, fostering a culture of creativity and excellence. Employees are encouraged to innovate while upholding the brand's heritage and commitment to quality.