Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, overseeing store operations and leading a team to deliver luxury service.

Overview

Hermès, a prestigious French luxury brand, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Hermès Group, the company offers a diverse range of high-quality products including leather goods, fashion accessories, and home furnishings. Hermès is celebrated for its commitment to artisanal excellence and innovation, making it a coveted employer in the luxury fashion industry.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure efficiency and profitability.
  • Lead and motivate the sales team to achieve sales targets and deliver exceptional customer service.
  • Maintain high standards of visual merchandising to reflect the brand's luxury image.
  • Manage inventory levels and coordinate with supply chain to ensure product availability.
  • Develop and implement strategies to enhance customer engagement and loyalty.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and tools.
  • Fluency in English; additional languages are an advantage.

Skills

Leadership and team management Customer service excellence Inventory management Sales strategy development Visual merchandising

Experience

Minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of creativity, craftsmanship, and innovation. The brand values its heritage while encouraging employees to contribute to its legacy of luxury and excellence.